All City Sports and F1 online orders are shipped out of Melbourne, Victoria. For regular shipping, our preferred carrier is Fastway Couriers. In cases where we are unable to use Fastway, orders are shipped using Australia Post. For express post services, we will dispatch using the Australia Post Express service.
Delivery is free for orders over $120. Delivery fee is $10 for orders under $120, $15 for all express orders. Once payment has been received your order will be dispatched within 24 hours (within the working week). Your order will be sent with a unique identification number, which can be tracked at either http://www.fastway.com.au/ or http://auspost.com.au. If nobody is home, your package will be taken back to your closest Fastway depot/Post Office and a card will be left with the details. If you give us permission, we are able to leave the package.
Should the product happen to be out of stock we will notify you immediately to let you know how long it will take to come in or if you would like to choose another product.
For store pickup option, we endeavour to have orders ready for pickup within two hours of you ordering. If you need your order urgently, please give us a call on (03) 9654 5448. For all pickup orders, Australian government issued photo I.D. with a home address matching that of the order, will need to be produced. If someone else is picking up your order, please let us know. They will still need to produce government issued photo I.D. to confirm their identity and address.
Whilst we do not have an overseas shipping option on our website, we are able to facilitate overseas orders. Freight costs will need to be calculated, so please send us an email at [email protected]